wasted some time this AM listening to the "call" to the brokerage firms. The gist--our new imperial fashion line is doing very well. It took some disruption to get the cutters, sowers, former weavers, into line but we have a superlative team and customer acceptance is increasing.
The specific replacement did the usual, "I learned a great deal from the genius" and I am continuiong his policies.
No one had the guts to ask about shippers complaints, defection to NS or trucks.