“Amtrak investigated several options to provide connectivity between the platforms, including a pedestrian track crossing, and ‘up and over’ pedestrian bridge and a track switch solution. All had major obstacles, and it was determined a shuttle service between the platforms would be the best solution,” her presentation states.

This is stupid. The lawyers and bureaucrats created a problem and then tied their own hands. Either UP or the town put up fencing all along the station platforms so you can only access them by one entry gate on each side. The obvious solution is to put in a sidewalk crossing of the tracks at the end of the platforms. Use the little pedestrian gates and warning lights and horns if you must. A pedestrian bridge or underpass would cost more. A lot more.

The solution is simple. But the lawyers and government types are trained to be so risk averse that a stop with little use will either end up with an unnecessary expensive bridge or tunnel or nothing at all.