Eugene Salinsky Wrote:
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> Another problem is that they like to sub-contract
> everything out but then they also like to
> micro-manage everything to a point where it angers
> all of its sub-contractors and vendors. Rumour
> has it that they're having to buy new cars from
> Korea because Bombardier is so pi$$ed off at them
> they no longer want them as a customer. The
> micro-managing and nit-picking was too intense.

Micro-managing a subcontractor is not necessarily bad, but the best client/outsource relationships do involve a very close relationship. Clients who don't hold their outsourcers on a leash are going to find themselves in deep doo-doo quickly. And I speak from the outsourcer point of view (you'd think we'd rather not have a leash at all.)

Changing your demands every 10 seconds and expecting your outsource partner to be able to do that...isn't going to work.

Nit-picking...well that depends. Expecting what you pay for is expected. Complaining about getting what you paid for (and not more) is not good. If Metrolink had to nit-pick because the contractor wasn't doing what was contracted of them, then the subcontractor is at fault.