m Wrote:
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> Businesses that use Groupon do so because they
> want to find new customers and hope they come
> back. Treating these new customers poorly is bad
> business, and wastes the effort (duh).
>
> However, many businesses get bitten by offering
> too generous deals with no limit on how many
> coupons can be sold, losing much more money than
> they had imagined. From what I understand by
> reading the news, it is possible to limit the
> number of coupons that can be sold, but this is
> discouraged by Groupon. And many, maybe even most,
> Groupon buyers seem to be cheapskates who never
> meant to come back at all but will swarm to
> whatever next fantastic deal comes along. Once the
> business owner finds this out, no wonder they are
> sore. So, the rude lady's behavior is at least
> explainable, though not excusable.

The poster's attitude is inexcusable as well. You don't buy an economy class ticket, which effectively is what he did, then expect first class service. Cripes, what a maroon.